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IronClad Warranty
In the event your machine ever fails simply contact us for a
Return Authorization number. If the machine is deemed to be
defective we will repair or replace the machine at our discretion.
We will reimburse the original owner for all incurred shipping charges
within 30 days of purchase, excluding International Orders.
We DO NOT warranty The
Love Machine or any other sex
machine that does not have a "KTM" item number.
We do not manufacture these sex machines and do not have repair
parts available to us. If you have a problem with The Love Machine
or other sex machine please contact the manufacturer directly.
How to return a defective machine within
30 days of purchase date:
- We issue a return authorization
- Pack the item(s) in their original carton.
- We will schedule an on call pick up. (They will not know
what's in the package)
- The shipper will pick up the package and attach the appropriate
shipping information.
How to Return a defective machine after 30 days of purchase
date:
- We issue a return authorization
- Write the return authorization # on the outside of the package.
- Pack the item(s) in the correct size box to prevent damage
- Bring the package to your local shipper to have it shipped
to our location.
Our Privacy Guarantee
All of our customer information is held in the strictest confidence.
Your name or email address will never be released or sold to anyone.
In addition, all products are shipped in generic packaging to insure
confidentiality. The return address reads "KTM". |
